Frequently Asked Questions
On how many websites can I use your themes?
You can use all of our free and premium business themes on as many websites as you like. There is no limit on how many different domains you can install and use the themes. All themes are licensed under GNU GPL.
Can I use ThemeZee business themes for my clients?
Yes, you are totally free and encouraged to use ThemeZee’s WordPress themes and plugins to create awesome websites for your clients. We are truly glad about every website which is using one of our products.
How long do I receive updates?
You will get unlimited and lifetime updates for our free and premium themes. Our paid products include support for the first 12 months after the date of purchase.
How long do I get technical support?
You will get 12 months of support for all your purchased themes.
How does the checkout process work?
We sell all our business themes on Creative Market. You need an account there to purchase our themes.
How does the payment work?
Creative Market supports PayPal and credit card as payment processors.
When can I download my purchased themes?
You will have immediate access to download your purchased themes right after the checkout and your successful payment. Creative Market will send you an email with links to download your purchased products and you can always download them on your Creative Market account.
What are the first steps after my purchase?
You can download your purchased theme and install it. That’s it. If you need help with the theme installation please see the Install WordPress themes tutorial.
What kind of technical support do I get?
You will have access to our tutorial section about WordPress Basics as well as the documentation with dozens of tutorials about theme/plugin setup and configuration. Furthermore you get personal help via private messaging if you have any further questions.
Do you offer personal support via Facebook or Twitter ?
No, sorry but we aren’t. You will get personal help only via email. We are only accepting support requests via Creative Market which makes it easier for us to handle all support questions at one place and provide excellent support for you.
Are there .PSD files included?
No, actually there aren’t any .PSD files included. The obvious reason for this is that we don’t use Photoshop to create our themes. We merely start with a blank document and create themes directly in the browser using pure HTML5 and CSS3.
Can I use themes from ThemeZee.com on WordPress.com?
No, you can not. WordPress.com does not allow to upload themes purchased on third-party websites. However, we offer some of our themes on WordPress.com as well.